1. Introduction EST Capital is committed to providing high-quality products and excellent customer service. This Sales Policy outlines our terms and conditions for the purchase of our products. By placing an order with us, you agree to abide by the terms and conditions mentioned below.

2. Ordering Process

• Orders can be placed through our website or by contacting our customer service.
• Upon receiving your order, we will send you an order confirmation with details of the products, pricing, and estimated delivery date.
• Changes to orders can be made within 24 hours of order confirmation.

3. Payment

• The payment method will be determined after negotiations involving international payment methods such as letters of credit, bank guarantees, and advance payments.
• All payments are processed securely, and your financial information is protected.

4. Shipping and Delivery

• Shipping fees may vary based on your location and will be provided during the order process.
• We work with reputable courier companies to ensure safe and timely delivery.

5. Returns and Refunds

• If you receive a damaged or defective product, please contact our customer service within 7 days of receipt.
• Returns must be in the original packaging and the product should be unused.